Yes. Free standard shipping on Australian and New Zealand orders over A$80. Every set qualifies.
Yes. Free standard shipping on Australian and New Zealand orders over A$80. Every set qualifies.
Orders are posted from Brisbane within one business day with Australia Post. Standard delivery is 2 to 5 business days after that, Express is 1 to 3.
Orders are posted from Brisbane within one business day with Australia Post. Standard delivery is 2 to 5 business days after that, Express is 1 to 3.
Email us as soon as you can at founder@pawley.com.au. If your order hasn't been packed yet, we'll sort it out.
Email us as soon as you can at founder@pawley.com.au. If your order hasn't been packed yet, we'll sort it out.
You'll get an Australia Post tracking number by email once your order ships.
You'll get an Australia Post tracking number by email once your order ships.
Yes. New Zealand ships from Brisbane, tracked, 5 to 10 business days. The UK, Europe, US, Canada, Mexico, Switzerland and the UAE ship from our warehouse partner, free on every set with nothing to pay on delivery. See International Shipping for the details.
Yes. New Zealand ships from Brisbane, tracked, 5 to 10 business days. The UK, Europe, US, Canada, Mexico, Switzerland and the UAE ship from our warehouse partner, free on every set with nothing to pay on delivery. See International Shipping for the details.
In Australia and New Zealand, email us within 30 days and send it back unused with the tags on. Return postage is yours; we post the new size free once it arrives. Overseas, see International Returns.
In Australia and New Zealand, email us within 30 days and send it back unused with the tags on. Return postage is yours; we post the new size free once it arrives. Overseas, see International Returns.
Yes. In Australia and New Zealand, if a buckle, clip or stitch gives up within 12 months of delivery, email us a photo and we'll replace it free, postage included. It sits on top of your rights under the Australian Consumer Law. Overseas, anything that arrives faulty is replaced free within 30 days.
Yes. In Australia and New Zealand, if a buckle, clip or stitch gives up within 12 months of delivery, email us a photo and we'll replace it free, postage included. It sits on top of your rights under the Australian Consumer Law. Overseas, anything that arrives faulty is replaced free within 30 days.
Once your return reaches us, allow 3 to 5 business days for the refund to appear.
Once your return reaches us, allow 3 to 5 business days for the refund to appear.
Not yet, but they're on the list.
Not yet, but they're on the list.
Email founder@pawley.com.au and we'll get back to you within a business day.
Email founder@pawley.com.au and we'll get back to you within a business day.